Minibus and Coach Hire Mallorca
We opened this business with the basic idea in mind: to make moving around Mallorca for a large group easy, affordable and reliable. Everyone who has ever organized a transportation service for a family trip or a wedding group or tourists from a cruise ship knows how everything can get messy – there might not be enough room in the vehicle, or a driver might not be acquainted with the road and, as a result, will take the passengers on some circuitous road or the initial price will change drastically once the booking process is completed. We have established this business just to prevent this kind of problem from happening.
How We Work
One of the main aspects of organizing a trip for a larger group is finding the right vehicle. We do not offer any of our vehicles as they are without knowing such factors as the number of passengers, their luggage quantity and their mobility requirements, and how frequently they will want to stop during the journey. It helps us to recommend only vehicles that will be comfortable enough for all of your travelers, not causing any additional problems at the last minute.
Our licensed professional drivers know the island of Mallorca inside out, including all of its roads that are really suitable for traveling by coach, the best hotel pick-up spots located in various resort zones, and the traffic situation on the island's motorways during the summer periods. This level of knowledge is the result of our working experience in this particular territory, and it is an important aspect in our bookings.
What We Believe Matters in This Industry
There are many small details that do not influence the total price directly, but are very important while talking about the quality of the service offered by a transportation company. We offer all our customers information concerning such facts as age of a vehicle, drivers' licensing conditions and insurance coverage and our strategy of working in case of any unexpected events that may occur during your journey (breakdowns, delayed flights, changing initial plans). We conduct regular checks of vehicles in order to make sure that they are in perfect condition and all of our drivers are correctly licensed in accordance with Spanish laws governing rest periods and vehicle standards. Drivers must be in the proper mood and not be too tired to do the job.
Another aspect of the pricing that we consider important is making everything clear and understandable for our customers. We specify tolls, parking fees and costs that are necessary to pay for drivers in case of a Multi-Day journey and include everything needed in one quotation, not changing it at the last moment as it could happen.
Where We Operate
We operate around the whole island of Mallorca, including the cities of Palma and the resorts in the southwest part of the island, like Magaluf, Palm anova and Santa Pons, also the resorts on the east side of the island, such as Alcúdia and Puerto Pollens and the mountain villages of the Serra de Tramontana as well as the Caves of Drach and Porto Cristo situated on the east part of the island. Furthermore, we transport people to and from the airports of Palma de Mallorca and the cruise terminal of the Port of Palma, where thousands of passengers usually come through during the peak cruise season. This makes us one of the largest ports in the western Mediterranean Sea as far as its passenger flow. Finally, we provide a private taxi service for those customers who need transport smaller than a coach for carrying people from their group.
This diversity of places means that we operate along those routes every day again and again throughout the year, giving us the possibility to give our customers a realistic timing of their journeys, because we know all the peculiarities of roads and traffic situations during the busy summer period of time when the island's roads and airports are packed.
Who We Serve
There are diverse kinds of customers who need our services. It can be a family traveling on holidays together, a wedding party, students going to organize school trips, corporate groups coming for incentive days and even people coming to the island on board cruise ships. All of them have certain interests when booking a vehicle, and we adjust our attitude towards them to satisfy their special desires.
Why We Do This
There are many aspects of planning a journey, but the organization of group transportation is perhaps one of the least glamorous, but at the same time a crucial one, because the whole day for everyone depends on this aspect. Our mission is to make it easy for all the people who book a vehicle from us – to provide a coach on time, to make our driver knowledgeable about all the mountain roads and give you exactly the right sized coach for your group. This is the level of service we provide for every booking, be it airport transfers or full-day tours around the island of Mallorca.
In case you doubt what kind of vehicle you need and what kind of services you should order while planning a journey, contact us, and we would be glad to advise you on everything related to this matter.
